Case Studies
Streamlined Process + Graphic Support = Scalable Business
Graphics and Art Production Company
SERVICES NEEDED
- Graphic Design
- Production Direction
- Image Selection
OPPORTUNITIES
- Extend in-house team to meet existing high-volume workload
- Streamline communication between employees and communication to vendors
SOLUTIONS
- Hired highly qualified management and technical personnel to support project
- Created process document to streamline client requests and delivery methods
- Hired a dedicated art director for quality control
RESULTS
- We helped the client scale its business
- The client gained personalized workload management processes/protocols
- MGS Design became this client’s largest graphics production supplier in less than one year and is now producing an average of 2,000 images per month
- We streamlined client edit directions to reduce rounds of revisions and better meet deadlines
Graphics Leads to Growth
Acoustic Panel Manufacturer
SERVICES NEEDED
- Vector File Creation
- Image Selection
- Photo Cropping and Editing
- Art Direction
OPPORTUNITIES
- Extend in-house team to meet existing high-volume workload
- In the middle of a corporate restructuring, the client decided to hire outside graphics production support and design consultation on an as-needed basis
SOLUTIONS
- Utilized production staff in the Philippines for 12- to 24-hour turnaround to enhance client’s U.S. staff efficiency and manage costs
- Provided client with new design ideas that its staff couldn’t conceptualize themselves
- Brainstormed new ways to use the client’s products in hotels, conference rooms, podcast studios and beyond
RESULTS
- We helped the client scale its base business and find new revenue streams
- The client expanded its product lines using our ideas
- Client team managed deliverables more efficiently with our on-time, affordable production support
- We introduced the client to the MG Shlachter network of architects who can utilize the products in their own work
Scale While You Sleep
Wallpaper Manufacturer
SERVICES NEEDED
- Mock-ups
- Photo Editing
OPPORTUNITIES
- Help the in-house graphics production team keep up with the high volume and avoid losing customers
- Accommodate requests for mock-ups within 48 hours
- Exceed client expectations by offering two test jobs to demonstrate capabilities
SOLUTIONS
- Utilized high-quality production staff in the Philippines for 8-hour turnaround to meet rush mock-up requests
- Learned the client’s delivery process and software
- Filled in the gaps in client staff with skilled graphics workers
RESULTS
- We helped our client “scale while they sleep.” They sent us work at 5 p.m. EST, and our customer-service centric team supplied the deliverables by 8 a.m. EST the following day
- MGS Design became an extension of the client team by integrating with their workflow to speed up the delivery process for the end user
- Client avoided hiring and training new team members
- The transition to working with our team was flawless and led to customer retention
