Case Studies

Streamlined Process + Graphic Support = Scalable Business

Graphics and Art Production Company

SERVICES NEEDED​

  • Graphic Design
  • Production Direction
  • Image Selection

OPPORTUNITIES

  • Extend in-house team to meet existing high-volume workload
  • Streamline communication between employees and communication to vendors

SOLUTIONS

  • Hired highly qualified management and technical personnel to support project
  • Created process document to streamline client requests and delivery methods
  • Hired a dedicated art director for quality control

RESULTS

  • We helped the client scale its business
  • The client gained personalized workload management processes/protocols
  • MGS Design became this client’s largest graphics production supplier in less than one year and is now producing an average of 2,000 images per month
  • We streamlined client edit directions to reduce rounds of revisions and better meet deadlines

Graphics Leads to Growth

Acoustic Panel Manufacturer

SERVICES NEEDED​

  • Vector File Creation
  • Image Selection
  • Photo Cropping and Editing
  • Art Direction

OPPORTUNITIES

  • Extend in-house team to meet existing high-volume workload
  • In the middle of a corporate restructuring, the client decided to hire outside graphics production support and design consultation on an as-needed basis

SOLUTIONS

  • Utilized production staff in the Philippines for 12- to 24-hour turnaround to enhance client’s U.S. staff efficiency and manage costs
  • Provided client with new design ideas that its staff couldn’t conceptualize themselves
  • Brainstormed new ways to use the client’s products in hotels, conference rooms, podcast studios and beyond

RESULTS

  • We helped the client scale its base business and find new revenue streams
  • The client expanded its product lines using our ideas
  • Client team managed deliverables more efficiently with our on-time, affordable production support
  • We introduced the client to the MG Shlachter network of architects who can utilize the products in their own work

Scale While You Sleep

Wallpaper Manufacturer

SERVICES NEEDED​

  • Mock-ups
  • Photo Editing

OPPORTUNITIES

  • Help the in-house graphics production team keep up with the high volume and avoid losing customers
  • Accommodate requests for mock-ups within 48 hours
  • Exceed client expectations by offering two test jobs to demonstrate capabilities

SOLUTIONS

  • Utilized high-quality production staff in the Philippines for 8-hour turnaround to meet rush mock-up requests
  • Learned the client’s delivery process and software
  • Filled in the gaps in client staff with skilled graphics workers 

RESULTS

  • We helped our client “scale while they sleep.” They sent us work at 5 p.m. EST, and our customer-service centric team supplied the deliverables by 8 a.m. EST the following day
  • MGS Design became an extension of the client team by integrating with their workflow to speed up the delivery process for the end user
  • Client avoided hiring and training new team members
  • The transition to working with our team was flawless and led to customer retention